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QIMMATRAINING · قمّة
Administration, Office & Communication

Fundamentals of Public Speaking

QT-AD131Foundation5 / 10 daysClassroomLive OnlineIn-House

Course Overview

Fundamentals of Public Speaking is an intensive, practice-oriented programme designed by Qimma Training for professionals in Administration, Office & Communication. It builds a solid grounding in the core principles, terminology and methods of Public Speaking, equipping participants with the knowledge, tools and confidence to deliver measurable results.

The course runs over 5 or 10 days in classroom sessions across Europe and the Middle East, live online, or in-house at your premises. It blends expert-led instruction, real case studies, group workshops and practical exercises, and every in-house edition can be fully customised to your industry, assets, procedures and competency framework.

Learning Objectives

By the end of this course, participants will be able to:

  • Explain the core concepts, terminology and principles of Public Speaking
  • Apply relevant international standards, codes and recognised best practices
  • Use practical tools and techniques to analyse problems and make sound decisions
  • Identify risks, gaps and improvement opportunities in current practice
  • Measure performance with meaningful KPIs and benchmarks
  • Build a practical action plan to implement Public Speaking improvements in the workplace
  • Communicate confidently with specialists using the correct vocabulary

Who Should Attend

Executive assistants, secretaries, office managers, administrators, coordinators and professionals in client-facing roles.

Ideal for new entrants, junior staff and professionals moving into this field.

Course Outline

Day 1Introduction and Fundamentals

  • Scope, objectives and key terminology of Public Speaking
  • The role of Public Speaking in organisational performance
  • Relevant international standards and frameworks
  • Pre-course assessment and learning goals

Day 2Core Principles and Methodologies

  • Main methods, models and approaches
  • Roles, responsibilities and interfaces
  • Common challenges and how to overcome them
  • Group exercise: diagnosing current practice

Day 3Tools, Techniques and Best Practices

  • Practical tools, templates and checklists
  • Data collection, analysis and interpretation
  • Benchmarking against international best practice
  • Workshop: applying the tools to a real case

Day 4Practical Application and Case Studies

  • Case studies from Administration, Office & Communication
  • Risk, compliance and quality considerations
  • Digital tools and emerging trends
  • Team simulation and role-play

Day 5Performance, Improvement and Action Planning

  • KPIs and performance measurement
  • Continuous improvement and sustainability of results
  • Building a personal and organisational action plan
  • Post-course assessment, review and certificates

Day 1Introduction and Fundamentals

  • Scope, objectives and key terminology of Public Speaking
  • The role of Public Speaking in organisational performance
  • Relevant international standards and frameworks
  • Pre-course assessment and learning goals

Day 2Core Principles and Methodologies

  • Main methods, models and approaches
  • Roles, responsibilities and interfaces
  • Common challenges and how to overcome them
  • Group exercise: diagnosing current practice

Day 3Tools, Techniques and Best Practices

  • Practical tools, templates and checklists
  • Data collection, analysis and interpretation
  • Benchmarking against international best practice
  • Workshop: applying the tools to a real case

Day 4Practical Application and Case Studies

  • Case studies from Administration, Office & Communication
  • Risk, compliance and quality considerations
  • Digital tools and emerging trends
  • Team simulation and role-play

Day 5Performance, Improvement and Action Planning

  • KPIs and performance measurement
  • Continuous improvement and sustainability of results
  • Building a personal and organisational action plan
  • Post-course assessment, review and certificates

Day 6Advanced Concepts and Analysis

  • Advanced analytical techniques for Public Speaking
  • Interpreting complex data and scenarios
  • Lessons learned from major global cases

Day 7Digital Transformation and Emerging Technologies

  • Automation, AI and analytics applied to Public Speaking
  • Selecting and implementing digital solutions
  • Future trends to 2030

Day 8Integrated Workshop and Simulation

  • Multi-disciplinary simulation exercise
  • Decision-making under time and cost constraints
  • Debrief and peer feedback

Day 9Leadership, Change and Implementation

  • Building the business case and securing buy-in
  • Managing change and organisational culture
  • Governance, audits and reporting

Day 10Capstone Project and Final Assessment

  • Capstone project presentations
  • Expert review and feedback
  • Final assessment and certification

Training Methodology

Interactive lectures, real-world case studies, group discussions, practical workshops, simulations and pre/post assessments. Participants receive a full set of course materials and templates they can use back at work.

Certificate

Participants who complete the course receive a Qimma Training Certificate of Completion stating the course title, code, duration and training hours (30 hours for 5 days / 60 hours for 10 days).

Fees & Formats

Format5 days10 days
Classroom$5,750$9,900
Live Online$3,000$5,750
In-HouseOn request — customised to your organisation

Fees are per participant in US dollars. In-house programmes are quoted per group and can be fully customised.

Upcoming Sessions 2027 – 2030

DatesCityDurationFee
2027
12 Apr – 16 Apr 2027Madrid5 days$5,750Register
6 Jun – 10 Jun 2027Jeddah5 days$5,750Register
13 Dec – 24 Dec 2027Lisbon10 days$9,900Register
2028
6 Mar – 10 Mar 2028Amsterdam5 days$5,750Register
18 Jun – 22 Jun 2028Doha5 days$5,750Register
2 Oct – 6 Oct 2028Edinburgh5 days$5,750Register
2029
12 Feb – 16 Feb 2029Milan5 days$5,750Register
20 Aug – 24 Aug 2029London5 days$5,750Register
17 Dec – 21 Dec 2029Athens5 days$5,750Register
2030
18 Mar – 29 Mar 2030Prague10 days$9,900Register
19 Aug – 30 Aug 2030Rome10 days$9,900Register
16 Dec – 27 Dec 2030Casablanca10 days$9,900Register

Register / Request a Quote

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